We want you to be completely satisfied with Nodeflow AI.
If you're not happy with your purchase, we offer a simple 14-day money-back guarantee.
1Our Commitment
We stand behind the quality of Nodeflow AI and want to ensure every customer has a positive experience. If our product doesn't meet your expectations, we're here to make it right.
2Refund Eligibility
You are eligible for a full refund if:
- You request a refund within 14 days of your original purchase date
- You have a valid proof of purchase or subscription
- You did not utilize a free trial before purchasing
Important: If you have previously used our 14-day free trial before purchasing, you are not eligible for a refund. The free trial period serves as your risk-free evaluation period to ensure Nodeflow AI meets your needs before making a purchase commitment.
3How to Request a Refund
Requesting a refund is simple and straightforward:
- Send us an email at [email protected]
- Include the subject line: "Refund Request"
- Provide the following information:
- Your account email address
- Purchase date (if known)
- Order number or transaction ID (if available)
That's it! No complicated forms or phone calls required.
4Help Us Improve
While not required, we would greatly appreciate any feedback you can provide about your experience with Nodeflow AI. Your insights help us understand what we can improve and how we can better serve our customers.
Feel free to share:
- What features you found helpful or unhelpful
- Any issues or challenges you encountered
- Suggestions for improvements
- What made you decide to request a refund
5Processing Time
Refund requests are typically processed within 1–3 business days of receipt.
Please allow this time before following up. Sending duplicate requests or repeated emails does not speed up processing.
Once we receive your refund request:
- Refunds are typically processed within 1–3 business days
- The refund will be issued to your original payment method
- Depending on your bank or credit card company, it may take an additional 5–10 business days for the refund to appear in your account
6Subscription Cancellations
If you have an active subscription and request a refund:
- Your subscription will be cancelled immediately upon refund approval
- Your access to Nodeflow AI will be terminated immediately
- No future charges will be made
7Questions?
If you have any questions about our refund policy or need assistance with anything else, please don't hesitate to contact us:
Nebulae BV
Email: [email protected]
Company Registration: BE0667.958.628
We're here to help and want to ensure you have the best possible experience with Nodeflow AI.
Note: This refund policy applies to all Nodeflow AI purchases made through our website. If you purchased through a third-party platform or app store, their refund policies may apply instead.